An email forwarding rule can be an innocent habit or the first step of invoice fraud. Why the alert gets closed as noise and who you need to talk to.
An email forwarding rule can be an innocent habit or the first step of invoice fraud. Why the alert gets closed as noise and who you need to talk to.
Which phishing reporting metrics program owners watch, how the report gets back to the person who sent it, and the two numbers that answer the board.
How long it takes to classify reported emails by hand, what work is left when triage is automatic, and who has the final say on the verdict.
Automated triage of reported emails, step by step. What gets checked, what the security team receives and how long the complete journey takes.
Automation bias shows up when an AI layer rules on an email before the person does. What the evidence shows and which programme decisions change.
A phishing reporting habit that gets no answer fades on its own. How to design the consequence of a report so that the circuit finally closes.
Phishing report volume grows with your awareness program, and so does the triage queue. What it costs when a real attack waits its turn.
Phishing simulation delivery and the tracking pixel decide how much of your click rate measures people and how much of it measures your own environment.