Which phishing reporting metrics program owners watch, how the report gets back to the person who sent it, and the two numbers that answer the board.
Which phishing reporting metrics program owners watch, how the report gets back to the person who sent it, and the two numbers that answer the board.
Self-efficacy predicts secure behavior better than knowledge does, and no awareness dashboard tracks it. What the evidence says and what a program can decide.
The security induction lands on the same day as the contract and the accounts. What to keep on day one and what does more spread across the first month.
How long it takes to classify reported emails by hand, what work is left when triage is automatic, and who has the final say on the verdict.
The time between signing for an awareness program and sending the first campaign rarely depends on the platform. It depends on three internal decisions.
Automated triage of reported emails, step by step. What gets checked, what the security team receives and how long the complete journey takes.
Automation bias shows up when an AI layer rules on an email before the person does. What the evidence shows and which programme decisions change.
Once an awareness program turns two, novelty stops doing the work. Which formats to rotate, what to leave alone and how to plan the year.