Automated awareness programs

A different awareness program for every person, and you plan none of them

An awareness program assigns cybersecurity content to the people in your organization across the year. Smart Path is the format that decides what each of them gets, every day. You configure it once and it stops asking you for work.

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  • One evaluation a day, per person
  • Never repeats what they already did
  • No end date

User table of a Smart Path program in SMARTFENSE, with each person's progress and their last assigned campaign

Two formats, because they are two different problems

An awareness program has to solve two things that are nothing alike. The first is that the whole organization completes the same content on the same date, with evidence of who did it. The second is that each person keeps moving forward the rest of the year, and that part cannot be planned in advance: it depends on what each of them already completed, on the time they have, and on when they joined.

Fixed program

Everyone the same, on the same date

You define the path once and it reaches everyone the same way. It covers the year’s regulation, the onboarding of new joiners and the campaign after an incident, and it can be explained to an auditor in one line.

Smart Path

Each person from where they left off

You define criteria instead of a path, and each person gets their own. It never repeats what someone already completed, it stays within the monthly time you set, and it also reaches whoever joined last week.

SMARTFENSE awareness program gallery with cards for cybersecurity at the office, NIS2, social engineering, CONASSIF 5-24, industrial cybersecurity and ISO/IEC 27002

The gallery of fixed programs, already designed by regulation or by topic.

The two coexist, and there is no limit on how many programs you run.

Eight decisions, once

You do not pick content, you do not pick dates, you do not build a schedule. You define the criteria and the program builds each person’s path from what that person already completed.

Topics to prioritize

The cybersecurity categories the content comes from.

Components

Interactive Modules, videos, video games, newsletters, exams, surveys and phishing simulations.

Content

The ones in the SMARTFENSE catalog, the ones you wrote, or both.

Difficulty

Low, medium or high. If content runs out at that level, it looks in the one above or below.

Monthly load

The minutes per person per month in this program. The load is approximate, because everyone takes a different amount of time.

Start days

Which days of the week a campaign can start.

Start time

At what time, in your organization’s time zone.

Recipients

Users, groups, smart groups, hierarchy levels or functional areas.

The program checks the recipients every day, not only the day you create it. Anyone joining a targeted group starts receiving content without you assigning anything, and anyone deactivated stops receiving it.

Every person gets a different path

The program decides person by person, not by group.

Detail of a user in a SMARTFENSE Smart Path program, with their campaign history and the reason for each assignment

Per-person detail: their history in the program, with the reason for each assignment.

One example. With a budget of thirty minutes a month, someone in accounting received three pieces and spent twenty-eight minutes in total.

If the program decides, do I lose control?

The rules are still yours. You will be able to see what each person received, when, and why the program chose to send that content.

SMARTFENSE automated programs dashboard with organization coverage, the month's assignments and the last six months of activity

Programs dashboard: which part of the organization is covered, the month’s assignments and how many people were paused.

Program detail

The configuration exactly as you left it, and the campaign curve over time.

Export

Export everything to Excel and CSV with a date filter, for the committee or for the auditor.

You do not have to choose between the two

You can have both running at the same time, and as many programs as you need. The fixed one handles the mandatory dated content and Smart Path handles the rest of the year, each with its own configuration. The monthly load you set in Smart Path only covers what that program assigns, so it is worth leaving room for what the others already send.

+1,000

organizations run their awareness program with SMARTFENSE

  • Banking and insurance
  • Healthcare
  • Public sector
  • Critical infrastructure
  • Industry
  • Retail

Request a demo and see how a Smart Path works

We will show you how it is configured, what the dashboard shows, and one person’s decision history.