Introduction
Awareness has proven to be an effective measure with visible results for risk prevention and for the proper response to its emergence.
A clear example is the awareness programs during the COVID-19 pandemic. Precautionary measures were instilled in society through various campaigns on handwashing, disinfection of common areas, mask usage, etc. Additionally, protocols for responding to the perception of any symptoms of the disease were strengthened.
To support the awareness process within organizations, there are Awareness Management Systems (AMS).
Comparison between LMS and AMS
What to Expect from an LMS
- Tools designed to provide online academic courses
- Absence of predefined content
- Low degree of motivation from students due to the lack of modern learning techniques
- Need for post-processing of audit records for managerial report generation
What to Expect from an AMS
- Variety of modern awareness tools designed to achieve habit changes
- Campaign scheduling tools for the program
- Positive reception from users and a high degree of content assimilation
- Correlated reports and audit records to demonstrate behavioral change and improvement of organizational culture.
Security
The content of corporate training, as well as its results, contains a large amount of sensitive information that must be appropriately safeguarded.
The use of older generation LMS like Moodle unacceptably compromises the security of the information managed in its environment. New security issues or breaches continuously emerge, making it easy to compromise these systems. Patches to solve these problems take time to arrive, and their implementation is often so complex that many prefer not to proceed.
Corporate Awareness
The new information era has not only brought more and better technology but has also completely changed the way we work and acquire habits.
It goes without saying that quality results will not be observed if the only thing provided to staff is a PDF document to read and become aware of a particular topic.
Currently, there are proven awareness techniques that involve innovative media, gamification presence, greater user interaction, and reward systems, among other elements. In the whirlwind of a modern workday, these elements are necessary to achieve quality awareness with visible results.
Unfortunately, generic LMS offer traditional academic training methods and are not equipped to manage behavior change campaigns in this new scenario.
SMARTFENSE as an Example of Corporate AMS
SMARTFENSE is currently being used as a comprehensive solution for staff awareness in organizations across various sectors. With its components of Newsletters, Interactive Modules, Exams, Surveys, Videos, and Simulations, it is possible to manage effective awareness campaigns.
Moreover, the multi-catalog functionality allows for awareness on various topics within the same platform in a simple, intuitive, and organized manner. All this enables the integration of the different awareness efforts of the organization in one place.
Last but not least, the platform allows for the generation of unified awareness reports, uniform audit records, and greater simplicity when providing a global solution for managing awareness campaigns.
Conclusions
If the goal is to generate behavior change in people and also achieve a change in our organization’s culture, there are specific tools designed to accomplish this.
In this context, an AMS can accompany us throughout the entire process and will allow us, through its reports, to demonstrate real evolution according to our objectives.
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