The platform is 100% white label: The end user never sees the SMARTFENSE branding on the graphical interface and truly believes that it is the organization's own initiative.
This is possible through multiple customization options such as:
The Management Portal offers the opportunity to centrally manage several entities, known as "managed organizations".
There are different situations in which this functionality is used to facilitate administrative tasks and save time. For example, a company with branches in different territories or a corporate group.
SMARTFENSE allows you to obtain reliable results in simulation campaigns because it has a robust false positive detection algorithm.
The statistics and audit logs of the simulations are reliable and contain only what you are interested in: real user interactions.
SMARTFENSE Smishing attack simulations consist of text messages that trick the user into obtaining sensitive information using social engineering tactics.
Direct Message Injection is an alternative delivery method for Phishing and Ransomware simulation emails.
Instead of following the traditional path of an email via the SMTP protocol, with DMI the message is inserted directly into the inbox of the recipient users.
This is made possible by a secure API link between SMARTFENSE and the email service provider.
Newsletters are emails with attractive and brief content that are advised to be sent to users on a regular basis, with the objective of raising awareness of best practices, emerging threats, policies and procedures. The objective is to raise awareness of best practices, emerging threats, policies and procedures.
One of the greatest advantages of Newsletters, given their periodicity and ease of reading, is that they help to keep users always alert and informed.
The import of users from these directories into our platform works with any type of subscription that the organization has contracted with Google or Microsoft. That is, even if your organization is using free trials, it is possible to import users into SMARTFENSE.
In addition, the SMARTFENSE integration offers a high degree of parameterization. This means that the users and groupings imported into the platform will be the ones you want, without any extra elements that may hinder the management of the program.
Imagine a grouping that is always kept up to date with those users whose risk score is high, or a grouping that always contains those users who fell in more than 5 simulations in the last year. Or, a grouping that always contains users who fell in more than 5 simulations in the last year.
Smart groups are always kept up to date by taking into account one or more criteria defined by administrative users. The wide variety of criteria and the ways to combine them make the possibilities unlimited.
The SMARTFENSE platform provides several integration options with other vendors.
Microsoft, Google, Slack, SAP SuccessFactors, SCORM, etc. You can learn more about our integrations in the corresponding section.
Content is one of the most relevant elements in an awareness program. SMARTFENSE offers different predefined content catalogs, which are constantly updated and growing.
Together they form the widest offer of awareness contents in Spanish language in the market.
When it comes to content, everything is customizable (as in the rest of the platform). Every word, image, activity, etc. of the predefined contents can be edited 100% without any kind of restriction.
In addition, it is possible to create new content from scratch with editors integrated in the same platform. These editors are very easy to use and offer a user-friendly experience for administrative users.
SMARTFENSE contents are designed for the way of thinking and acting in Latin America, Spain, Portugal and Italy.
Why is this relevant? For an awareness-raising content to be truly assimilated by a person, it must be developed according to the idiosyncrasies of each region.
Catalogs allow grouping related contents and working with them in an intuitive and organized way.
Each catalog can be managed independently by one or more administrative users through a system of roles and permissions.
The predefined contents of SMARTFENSE are not generic, but are automatically adjusted to each organization. This is achieved through the use of organizational variables.
The administrative user only has to define the value of these variables and automatically all predefined contents are adapted to the organization.
The use of Game-Based Learning (GBL) consists of presenting the contents of an awareness process through a video game.
While some techniques such as gamification involve taking elements of games and inserting them into the awareness process, in GBL it is the person who is transferred to the game environment to develop or reinforce a safe behavior.
SMARTFENSE includes within its content catalog an original comic that raises awareness about the different threats and protection measures in the physical and digital world.
This comic includes interactive activities, thus combining the visual narrative of a comic with practical awareness. The user will be able to assimilate the concepts efficiently and will have an entertaining and memorable experience.
You will always have a closeness with the manufacturer that you can never achieve with the big brands.
SMARTFENSE has a technical team ready to provide you with the best support service.
Either through the integrator partner or through direct contact, we will solve any difficulty you may have with the platform, providing assistance and also capturing new requirements to improve the use and meet specific needs.
