{"id":7742,"date":"2023-08-03T16:52:43","date_gmt":"2023-08-03T14:52:43","guid":{"rendered":"https:\/\/callidusprolab.com\/smartfense\/gdpr\/"},"modified":"2025-09-03T17:48:25","modified_gmt":"2025-09-03T15:48:25","slug":"gdpr","status":"publish","type":"page","link":"https:\/\/smartfense.com\/en\/gdpr\/","title":{"rendered":"GDPR Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7742\" class=\"elementor elementor-7742 elementor-7732\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-559441e1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"559441e1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e112b4c\" data-id=\"6e112b4c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbc257d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"dbc257d\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartfense.com\/en\/privacy-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Privacy Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartfense.com\/en\/data-processing-agreement\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Data Processing Agreement (DPA)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/smartfense.com\/en\/data-threading-policy\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Data Threading Policy<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/docs.smartfense.com\/DCO0009\/EN-US\/SMARTFENSE_-_Security,_Trust,_and_Assurance_in_the_Cloud.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Security, Trust, and Assurance in the Cloud<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#formulario-gdpr\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm0 48c110.532 0 200 89.451 200 200 0 110.532-89.451 200-200 200-110.532 0-200-89.451-200-200 0-110.532 89.451-200 200-200m140.204 130.267l-22.536-22.718c-4.667-4.705-12.265-4.736-16.97-.068L215.346 303.697l-59.792-60.277c-4.667-4.705-12.265-4.736-16.97-.069l-22.719 22.536c-4.705 4.667-4.736 12.265-.068 16.971l90.781 91.516c4.667 4.705 12.265 4.736 16.97.068l172.589-171.204c4.704-4.668 4.734-12.266.067-16.971z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">How to Exercise Your Rights<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-365b8704 elementor-widget elementor-widget-text-editor\" data-id=\"365b8704\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>FAQs<\/h3><p>Learn how SMARTFENSE processes your data and consult all available documentation.<\/p><h3>1. What is GDPR?<\/h3><p>The European Union&#8217;s General Data Protection Regulation (GDPR) protects the fundamental right of individuals in the European Union (EU) to privacy and the protection of personal data. The GDPR includes strict requirements that strengthen and harmonize data protection, security, and compliance standards.<\/p><h3>2. Who must Comply with the GDPR?<\/h3><p>GDPR applies to all EU-based organizations and those organizations, whether based in the EU or not, that process the personal data of EU-based individuals in connection with the provision of goods or services to EU-based data subjects or the monitoring of behavior within the EU. Personal data is any information relating to an identifiable or identified natural person, such as names, email addresses, and telephone numbers.<\/p><h3>3. Does SMARTFENSE Act as a Data Controller or Data Processor?<\/h3><p>Depending on the type of relationship you have with SMARTFENSE, it could be in the role of data controller or data processor.<\/p><p><strong>SMARTFENSE as data processor<\/strong>: when clients use SMARTFENSE&#8217;s services to process personal information, SMARTFENSE acts as a data processor. For these cases, SMARTFENSE provides an addendum called Data Processing Agreement (DPA) under the General Data Protection Regulation, which incorporates SMARTFENSE&#8217;s commitments as data processor. This agreement includes the contractual clauses necessary for the Client to prove and demonstrate to third parties that SMARTFENSE, as a service provider, processes data in full compliance with the General Data Protection Regulation.<\/p><p><strong>SMARTFENSE as data controller<\/strong>: When SMARTFENSE collects personal information and determines the purposes and means of processing that data (e.g., a data subject&#8217;s contact details to access the service demo or a partner&#8217;s data, etc.), it acts as a data controller. For these cases, we invite you to access the Privacy Policy for more details on how SMARTFENSE processes personal data.<\/p><h3>4. What is the Data Processing Agreement?<\/h3><p>SMARTFENSE offers its clients a contractual addendum called Data Processing Agreement (DPA), which consists of a special addendum regulating contractual clauses necessary for the processing of data required for the provision of the service can be performed in full compliance with the rules of the General Data Protection Regulation.<\/p><h3>5. Does SMARTFENSE Use Data Threading?<\/h3><p>Yes, in order to carry out the provision of our services, we require the assistance of several data threading. A threading is third-party data processor, engaged by SMARTFENSE, which has or may have access to or process Service Data (which may contain Personal Data). SMARTFENSE uses different types of threading to perform several functions, as explained in our Data Threading Policy.<\/p><h3>6. What does Due Diligence Mean?<\/h3><p>SMARTFENSE is committed to using a due diligence process by which it evaluates the security, privacy, and confidentiality practices of all of our suppliers and threading who will or may have access to or process Customer Service Data. SMARTFENSE requires that they meet obligations equivalent to those required of SMARTFENSE (as Data Processor) as set out in the Data Processing Agreement (&#8220;DPA&#8221;), including that they implement appropriate technical and organizational measures, that all their staff are adequately trained, and that they have signed the relevant NDA, among others.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-bd32d7b e-flex e-con-boxed e-con e-parent\" data-id=\"bd32d7b\" data-element_type=\"container\" id=\"formulario-gdpr\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccab4ad elementor-widget elementor-widget-text-editor\" data-id=\"ccab4ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Holders&#8217; exercise of rights:<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1ab7b6 elementor-widget elementor-widget-text-editor\" data-id=\"e1ab7b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"quform-73a7c9\" class=\"quform quform-4 quform-support-page-caching\"><form id=\"quform-form-73a7c9\" class=\"quform-form quform-form-4\" action=\"\/en\/wp-json\/wp\/v2\/pages\/7742#quform-73a7c9\" method=\"post\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-options=\"{&quot;id&quot;:4,&quot;uniqueId&quot;:&quot;73a7c9&quot;,&quot;theme&quot;:&quot;&quot;,&quot;ajax&quot;:true,&quot;logic&quot;:{&quot;logic&quot;:[],&quot;dependents&quot;:[],&quot;elementIds&quot;:[],&quot;dependentElementIds&quot;:[],&quot;animate&quot;:true},&quot;currentPageId&quot;:1,&quot;errorsIcon&quot;:&quot;&quot;,&quot;updateFancybox&quot;:true,&quot;hasPages&quot;:false,&quot;pages&quot;:[1],&quot;pageProgressType&quot;:&quot;numbers&quot;,&quot;tooltipsEnabled&quot;:true,&quot;tooltipClasses&quot;:&quot;qtip-quform-dark qtip-shadow&quot;,&quot;tooltipMy&quot;:&quot;left center&quot;,&quot;tooltipAt&quot;:&quot;right center&quot;,&quot;isRtl&quot;:false,&quot;scrollOffset&quot;:-50,&quot;scrollSpeed&quot;:800}\"><button class=\"quform-default-submit\" name=\"quform_submit\" type=\"submit\" value=\"submit\" aria-hidden=\"true\" tabindex=\"-1\"><\/button><div class=\"quform-form-inner quform-form-inner-4\"><input type=\"hidden\" name=\"quform_form_id\" value=\"4\" \/><input type=\"hidden\" name=\"quform_form_uid\" value=\"73a7c9\" \/><input type=\"hidden\" name=\"quform_count\" value=\"1\" \/><input type=\"hidden\" name=\"form_url\" value=\"https:\/\/smartfense.com\/en\/wp-json\/wp\/v2\/pages\/7742\" \/><input type=\"hidden\" name=\"referring_url\" value=\"\" \/><input type=\"hidden\" name=\"post_id\" value=\"\" \/><input type=\"hidden\" name=\"post_title\" value=\"\" \/><input type=\"hidden\" name=\"quform_current_page_id\" value=\"1\" \/><input type=\"hidden\" name=\"quform_csrf_token\" value=\"4vAlteslGRbU3nuqDOb7x8O8uThoTUOnsbY6nKwx\" \/><div class=\"quform-elements quform-elements-4 quform-cf quform-responsive-elements-phone-portrait\"><div class=\"quform-element quform-element-page quform-page-1 quform-page-4_1 quform-cf quform-group-style-plain quform-first-page quform-last-page quform-current-page\"><div class=\"quform-child-elements\"><div class=\"quform-element quform-element-name quform-element-4_4 quform-cf quform-element-required\"><div class=\"quform-spacer\"><div class=\"quform-label quform-label-4_4\"><span class=\"quform-label-icon\"><i class=\"fa fa-user\"><\/i><\/span><label class=\"quform-label-text\" id=\"quform_4_4_73a7c9_label\">Name<span class=\"quform-required\">*<\/span><\/label><\/div><div class=\"quform-inner quform-inner-name quform-inner-4_4\"><div class=\"quform-input quform-input-name quform-input-4_4 quform-cf\"><div class=\"quform-element-row quform-1-columns quform-element-row-size-fixed quform-responsive-columns-phone-portrait\"><div class=\"quform-element-column\"><div class=\"quform-element quform-element-text quform-element-4_4_4 quform-cf quform-element-required\"><div class=\"quform-spacer\"><div class=\"quform-inner quform-inner-text quform-inner-4_4_4\"><div class=\"quform-input quform-input-text quform-input-4_4_4 quform-cf\"><input type=\"text\" id=\"quform_4_4_4_73a7c9\" name=\"quform_4_4[4]\" class=\"quform-field quform-field-text quform-field-4_4_4\" aria-labelledby=\"quform_4_4_73a7c9_label\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"quform-element quform-element-select quform-element-4_26 quform-cf quform-element-optional\"><div class=\"quform-spacer\"><div class=\"quform-label quform-label-4_26\"><span class=\"quform-label-icon\"><i class=\"fa fa-edit\"><\/i><\/span><label class=\"quform-label-text\" for=\"quform_4_26_73a7c9\">Right to practice:<\/label><\/div><div class=\"quform-inner quform-inner-select quform-inner-4_26\"><div class=\"quform-input quform-input-select quform-input-4_26 quform-cf\"><select id=\"quform_4_26_73a7c9\" name=\"quform_4_26\" class=\"quform-field quform-field-select quform-field-4_26\"><option value=\"\" selected=\"selected\">Por favor seleccione<\/option><option value=\"Acceso\">Access<\/option><option value=\"Modificaci\u00f3n\">Modification<\/option><option value=\"Actualizaci\u00f3n\">Update<\/option><option value=\"Supresi\u00f3n\">Deletion<\/option><\/select><\/div><\/div><\/div><\/div><div class=\"quform-element quform-element-email quform-element-4_5 quform-cf quform-element-optional\"><div class=\"quform-spacer\"><div class=\"quform-label quform-label-4_5\"><span class=\"quform-label-icon\"><i class=\"fa fa-envelope\"><\/i><\/span><label class=\"quform-label-text\" for=\"quform_4_5_73a7c9\">Email Address<\/label><\/div><div class=\"quform-inner quform-inner-email quform-inner-4_5\"><div class=\"quform-input quform-input-email quform-input-4_5 quform-cf\"><input type=\"email\" id=\"quform_4_5_73a7c9\" name=\"quform_4_5\" class=\"quform-field quform-field-email quform-field-4_5\" \/><\/div><\/div><\/div><\/div><div class=\"quform-element quform-element-text quform-element-4_30 quform-cf quform-element-optional\"><div class=\"quform-spacer\"><div class=\"quform-label quform-label-4_30\"><span class=\"quform-label-icon\"><i class=\"fa fa-mobile-phone\"><\/i><\/span><label class=\"quform-label-text\" for=\"quform_4_30_73a7c9\">Phone number<\/label><\/div><div class=\"quform-inner quform-inner-text quform-inner-4_30\"><div class=\"quform-input quform-input-text quform-input-4_30 quform-cf\"><input type=\"text\" id=\"quform_4_30_73a7c9\" name=\"quform_4_30\" class=\"quform-field quform-field-text quform-field-4_30\" \/><\/div><\/div><\/div><\/div><div class=\"quform-element quform-element-checkbox quform-element-4_28 quform-cf quform-element-required\"><div class=\"quform-spacer\"><div class=\"quform-inner quform-inner-checkbox quform-inner-4_28\"><div class=\"quform-input quform-input-checkbox quform-input-4_28 quform-cf\"><div class=\"quform-options quform-cf quform-options-block quform-options-simple\"><div class=\"quform-option\"><input type=\"checkbox\" name=\"quform_4_28[]\" id=\"quform_4_28_73a7c9_1\" class=\"quform-field quform-field-checkbox quform-field-4_28 quform-field-4_28_1\" value=\"He le\u00eddo, comprendo y acepto la &lt;a href=&quot;https:\/\/smartfense.com\/politica-de-privacidad\/&quot; target=&quot;_blank&quot;&gt;pol\u00edtica de privacidad&lt;\/a&gt;\" \/><label for=\"quform_4_28_73a7c9_1\" class=\"quform-option-label quform-option-label-4_28_1\"><span class=\"quform-option-text\">I have read, understand and accept the <a href=\"https:\/\/smartfense.com\/en\/privacy-policy\/\" target=\"_blank\">privacy policy<\/a><\/span><\/label><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"quform-element quform-element-recaptcha quform-element-4_31 quform-cf quform-element-required quform-recaptcha-no-size\"><div class=\"quform-spacer\"><div class=\"quform-inner quform-inner-recaptcha quform-inner-4_31\"><div class=\"quform-input quform-input-recaptcha quform-input-4_31 quform-cf\"><div class=\"quform-recaptcha\" 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