June 16th, 2018
It was added the possibility for the administrator to create Phishing and Ransomware campaigns which are sent to a sample taken from the total number of users selected as recipients of the campaign.
A sample is a statistical concept that represents a subset, which is representative of a total set. The way in which SMARTFENSE platform takes the samples is by using a randomness algorithm.
This option can be activated within “Advanced” section, which is within the creation of Phishing and Ransomware campaigns and it is only necessary to enter the size in percentage of the sample to be taken.
It was added the possibility for the administrator to create exam campaigns whose questions are shown in a random order to each recipient user.
This option can be activated within “Advanced” section, which is within the creation of Exam campaigns.
May 28th, 2018
It was added the possibility for the administrator to create groups whose users are those who interacted in a specific way with a particular campaign.
This means that with a single button it is possible to create groups with all the users who clicked on a simulated Phishing link, opened the simulated Ransomware attachment, answered incorrectly a Newsletter question, etc.
The way to create this type of groups is by entering the details of a specific campaign and clicking on the “Create group” button that is to the right of each one of the possible interactions of the user with the campaign.
May 19th, 2018
It was added the possibility for the administrator to customize the name of the Ransomware files that are sent as an attachment or through a download link in the platform’s Ransomware simulation traps.
This customization can be performed either by creating a new Ransomware content customized from scratch, or it is possible to customize the name of the files of predefined Ransomware contents if the administrator creates their own version of it from template and customizing that name.
May 7th, 2018
It was added the possibility for the administrator to be able to select the hostname and domain that will be part of the URL of their Phishing and Ransomware simulations.
This selection is made when creating a campaign in “Advanced” section. This means that each campaign can have its own customized URL independently of the others.
Hostnames can be selected from a list of predefined hosts or they can be created by the administrator himself in “Settings > Hostnames” section.
Domains can also be selected from a list of predefined or customized domains. The latter cannot be added from the SMARTFENSE graphical interface, but the administrator should contact support for inclusion.
It was added the possibility for the administrator to customize reports corresponding to each type of campaign through the use of filters.
Available filters are filter by groups, by campaign topic/scenario and by date.
To access them, you must enter “Reports” section and once there, use the “See more details” button that is to the right of each type of campaign.
April 16th, 2018
It was added the possibility for the administrator to add Teachable Moments to their Phishing and Ransomware Simulation campaigns.
A Teachable Moment is awareness content shown only to those users who perform a specific action in a simulation context, such as entering data in a Phishing Simulation form. The Teachable Moment is instantly shown to the user when performing a configured action or is sent subsequently by email.
This new functionality can be activated in “Advanced” section that is in the Phishing and Ransomware campaign creation screen. The content of Teachable Moments is 100% customizable from “Customized Section > Teachable Moments” section.
March 19th, 2018
It was added the possibility for the administrator to customize the welcome email that SMARTFENSE platform sends to new users.
This email can now be edited in the different languages supported by the platform and contain variables for further customization.
This new feature can be found in “Settings > Welcome Email” section.
March 5th, 2018
It is already available in the platform the possibility of sending exam campaigns with both predefined and customized content.
This customized content can be created and edited from “Customized content > Exams” section. As it happens with all content of SMARTFENSE, it is possible to create exams from scratch or from a predefined exam.
Campaign scheduling is made from SMARTFENSE program in the same way that it is done with the other types of campaigns.
February 13rd, 2018
It was added the possibility for the administrator to configure the automatic delivery of reminders to their users.
Reminders are sent to those users who have not yet completed their assigned campaigns. They are sent for each campaign half of its duration and the day before its expiration.
This new feature can be activated in “Settings > Reminders” section.
January 25th, 2018
It was added the possibility for the administrator to create Interactive Module, Phishing and Ransomware campaigns per user.
In this way, greater flexibility is achieved when creating a campaign, and therefore, it allows the creation of a customized awareness program without any limitation.
To do so, simply select the desired users when creating the corresponding campaign.
It was added the possibility for the administrator to edit the login link to enter the Interactive Module that the end user receives by email when assigned to a campaign of this type.
This can be useful if the administrator wants the end user to not enter directly to the SMARTFENSE platform but to enter before to an intermediate platform of their organization.
This option is configured when creating a new Interactive Modules campaign, within the “Advanced” section.
January 3rd, 2018
It was added the possibility for the administrator to edit users that belong to a specific group.
This can be done by clicking on the group to edit in “Users and groups > Groups” and then, in the “Edit group users” button.
In this way, it is obtained a simpler and more direct view about which users belong to each group in particular, and their edition is possible in a more intuitive way.
It was added the possibility for the administrator to create Interactive Modules campaigns configured to not send any type of notification to their users.
This setting can be useful for those organizations that wish to notify their users through a means different from the SMARTFENSE’s own notifications.
This new feature is in the “Advanced” section in the creation of a new Interactive Modules campaign.
December 18th, 2017
It was added the possibility for the administrator to perform an auto cleanup of those platform groups that do not have users and do not register activity in it.
This action can be performed through the button “Debug groups” that is in section “Users and groups > Groups.”
In this way, the manager can perform a task that before was laborious easily and automatically, and keep the platform tidy.
November 27th, 2017
It was added the possibility for creating and editing translations of all types of customized contents created in the platform.
This new feature is accompanied by the possibility of setting the language of each user in the platform.
For the administrator user, the change is practically transparent. Once a translation of a content has been created, each user will receive it in the corresponding language according to their profile.
This new feature opens new doors to organizations that use SMARTFENSE since it allows users that use different languages to be administrated in a very simple and transparent way.
It was added the possibility for sending Newsletters campaigns to individuals.
Previously, it was only possible to select user groups as recipient of this type of campaign. Now, it is also possible to select individuals from the same campaign creation interface of Newsletters
By maintaining simplicity, it is provided greater flexibility in Newsletters campaigns which still maintain all their previous features, and the integration with the reports, statistics and audits are transparent for the user.
It was added the possibility for importing users to the SMARTFENSE platform from Google Suite.
This option is added to existing import options: Manual import by CSV file, import by remote CSV file via SFTP and import by Microsoft Azure AD.
October 25th, 2017
It was added the possibility for the administrator to authenticate their users by Google through OAuth.
This integration gives the administrator more flexibility when implementing SMARTFENSE in their organization in the way that best suits their needs. This new option can be found in “Users and Groups > Authentication” menu.
In addition to Microsoft Azure AD, Auth0 and SMARTFENSE’s own authentication, there are already four means by which an end user in the platform can be authenticated.
October 4th, 2017
It was added the possibility for the administrator to create Phishing campaigns that have a specific feature in the data entry form of the target page. The “Password” field is disabled, and the form is sent automatically when starting to write in “User” field.
In this way, a user’s risk intention is captured when trying to fill a form with confidential information, but at the same time, it impedes accessing this. This can be useful to make the Phishing simulation acceptance easier within your organization.
This new feature can be activated in the “Advanced” section in the creation of a new Phishing simulation campaign.
It was added the possibility for the administrator to put name and description to their campaigns.
With this, a more tidy and descriptive program is achieved, which adapts to each administrator.
This new feature can be activated in the “Advanced” section in the creation of any type of campaign.
October 2nd, 2017
Auth0 was added as new means of end users authentication to the SMARTFENSE platform.
This integration gives the administrator more flexibility when implementing SMARTFENSE in their organization in the way that best suits their needs. This new option can be found in “Users and Groups > Authentication” menu.
In addition to Microsoft Azure AD and SMARTFENSE’s own authentication, there are already three means by which an end user in the platform can be authenticated.
It was added the possibility of automatic users synchronization to the SMARTFENSE platform through a CSV file hosted on a client’s server.
This file is accessed daily by SMARTFENSE through FTP protocol (via TLS), and from its content, it will create new users or upload existing ones.
In this way, it is provided a new means of users import for the administrator to choose the most convenient one for their organization. This new option, together with the other import options, can be found in “Users and groups > Import > Sync” menu.
It was added the possibility for the administrator to use variables in their Interactive Modules.
Through these variables, it is possible to refer to the name and last name of the user who is doing the interactive module, thus achieving greater personalization in awareness and training messages.
This also provides a better quality of communication with the end user and gives a sense of inclusion and responsibility greater than those who provide a generic message.
September 19th, 2017
It was added the possibility for the administrator to add videos in their Interactive Modules.
These videos can be uploaded to the SMARTFENSE platform or referenced from foreign sites such as Youtube or Vimeo.
This new feature opens new doors to the creation of more attractive and pleasant Interactive Modules for SMARTFENSE end users.
August 21st, 2017
It was added the possibility for the administrator to create Phishing and Ransomware campaigns whose delivery is random.
Until now, these campaigns were sent to all users involved in it at once, in the selected day and hour as the start date of the campaign.
Now, with this new option, the delivery is made throughout the first half of the total range of days that the campaign lasts. If it lasts six days, then the delivery will be made in the first three days. The delivery time es between 9 a.m. and 6 p.m., and weekends are excluded.
In this way, users involved in the campaign will receive the Phishing or Ransomware email at different times of their working day, avoiding that, for example, all users in the same office receive the same Phishing email at the same time.
August 3rd, 2017
The administrator has been released from the responsibility of choosing when and how to send welcome emails to users created in the platform.
Now, the welcome email is sent automatically at the appropriate time, depending on whether the user is Administrator or End User.
In the case of Administrator Users, it is sent immediately when signing up.
In the case of End Users, the email is sent in the instant before sending the first campaign which requires the user to access the platform. In this way, the welcome email delivery is delayed until it is necessary, making the work of the platform administrator easier and saving valuable time.
It was added a new option in settings section that allows the administrator to decide whether End Users will be able to see (and consequently, perform), the available Interactive Modules that are not assigned.
In this way, two possible ways are enabled: In one of them, the End Users will see only the modules that are assigned to them. They will stop seeing them when the corresponding campaigns finish. In the other one, they will see the assigned modules plus the other modules available in the platform, enabling the proactive performance of Interactive Modules not assigned.
In this way, the platform administrator is given greater freedom when carrying out their Awareness Plan, allowing them to select the form that best suits their needs and the Organization’s reality.
June 26th, 2017
It was added the possibility for the platform administrator to create customized Interactive Modules.
These modules can be created from scratch or they can be created from any of the predefined Interactive Modules already available in the platform.
In this way, the administrator can adapt the content of a predefined module to their organization or develop their own modules with the content that they want.
To access this new feature, just go to the side menu and in “Customized Content” section, you will find the “Interactive Modules” option.
June 16th, 2017
It was added the possibility for the administrator to synchronize their Azure AD users with SMARTFENSE platform.
In this way, it is possible for all users to authenticate in it using their Azure credentials, providing more comfort to them and the administrator, who also gains better control of their users and a relief in users management process in the platform.
To turn on this feature, the administrator must go to Management > Settings and enter the required fields there. In this section, you will also find a help guide to perform the synchronization successfully.
It was added, in Management > Users section, the possibility of assigning areas to users in bulk.
This allows the administrator to save a great deal of time, since previously the areas assignment had to be performed individually by each user. Now, they can select more than one user and then choose the area or areas that they will assign to the chosen users.
Two new sections were added within audit records corresponding to awareness campaigns.
Now, it is possible to see audit records for events planned in the future and also for those events that have been eliminated.
Moreover, all campaigns will incorporate the “Campaign History” which will allow to see all actions performed both by the platform administrator and the system on them.
This broadens to a great extent all audit records and provides the administrator a full record of everything that happens within the platform referred to awareness campaigns.
May 31st, 2017
It was added the possibility for the administrator to set up their own organization’s name and logo within the platform. These elements will be shown to the end user in replacement of SMARTFENSE’s name and logo.
This includes an entire end user interface and the notifications that they receive by email. In addition to this, the platform administrator interface and notifications will continue showing the elements of the SMARTFENSE brand.
To turn on this feature, it is necessary to load the organization’s name and logo in Management > Account section.
It was added the possibility for the administrator to reset the password of any user.
Previously, the only option for recovering password was in Log in screen, and was intended for end user.
Now, the platform administrator will have greater control and convenience from the same view where they manage platform users, they can send an email to reset their password by only pushing a button.
May 22nd, 2017
It was added the possibility of setting an expiration date when creating Phishing and Ransomware campaigns.
This provides the platform administrator greater control since it allows them to set specifically until which day these campaigns will be valid. Furthermore, it promotes the creation of more real campaigns since Phishing and Ransomware attacks are usually valid only for a specific period of time.
The addition of this new feature does not add complexity to campaigns creation, which still maintains its original simplicity and only requests as new data the campaign expiration date.
April 26th, 2017
It was added the possibility of choosing not only the date but also the time when programming any type of campaigns.
This provides the platform administrator greater control since it allows to distribute in time their campaigns according to the specific needs of their organization.
The addition of this new feature does not add complexity to campaign creation, which still maintains its original simplicity.
April 17th, 2017
It was added the possibility of sending Newsletters with a multiple choice question at the end of them. In this way, on the one hand, and extra means of opening control of Newsletters is added. On the other hand, the user is encouraged to read the content of the Newsletter to answer correctly.
In addition to this, this new feature allows to test Newsletters assimilation, controlling within the corresponding reports the percentage of correct and incorrect answers of each campaign and being able to identify users of the highest risk within the associated audit records.